Returns & Exchanges

We accept returns on unworn items within 7 days of delivery.

Items must be returned in their original condition, with all tags attached and in original packaging. 

To initiate a return, please contact us at contact@katrinaitaly.com with your order details. 

Please note that return shipping costs are the responsibility of the customer.

Due to the nature of our curated collections, certain items may be final sale, including all made-to-order items. Any final sale items will be clearly noted on the product page.

We reserve the right to refuse returns that do not meet these conditions.

We do not offer direct exchanges at this time. If you would like a different item, we recommend placing a new order and returning the original item in accordance with our return policy.